What Causes ghost touch on laptop

Ghost Touch Screen Issue is quite a wide issue and can be discovered on any Capacitive touchscreen enabled device. So many users have reported this Ghost Touch Screen problem after installing or updating your Windows 10 on the laptop.

It feels like someone is touching your screen. You have no control over what happening. You have to disable your touchscreen at the End to get rid of this issue. How can I fix this? Many users have tried updating the driver for the touchscreen but it is not working. There are many factors that cause phantom touch screen or a laptop touchscreen not working issue. Cleaning the screen has no effect. Sometimes unplugging and holding the power button in for 30 seconds will help you.

The ghost touch screen, also called phantom touches is a very frustrating issue in Windows 10. After installing the new Windows 10 anniversary update, you will face this Ghost Touch Screen Issue on Laptop. In this error, the cursor moves automatically and you cannot control it. This issue mainly happened with Lenovo, HP, DELL and ASUS laptops.

Recommended: Update Drivers in Windows 10 with Driver Easy

Causes of Ghost Touch Screen Issue on Windows 10

There are many causes associated with the phantom touchscreen issue, but few common reasons are mentioned here.

  • Temperature issues.
  • The loose or disconnected motherboard.
  • Damaged or wrong Drivers

So if you are the victim of the touch screen has stopped working issue then here are the methods that will help you fix the error.

Method 1- Check the Hardware

Try to wipe the screen of your touch screen laptop. Check all the connected hardware devices and then remove and plugin again.

Step 1: Open Control Panel > Hardware and sound.

Step 2: Choose to Calibrate the screenCalibrate.

Step 3: Reset.

Once it is done check if the screen is working as usual or not.

Method 3- Disable the Hid-compliant Touch Screen

Step 1: Open Device ManagerHuman Interface Devices > expand it.

Step 2: Right-click on the HID-compliant Touch Screen > Disable option.

Step 3: Re-enable.

Now reboot PC.

Method 4- Use Windows Troubleshoot

Step 1: Open the Control Panel  Troubleshooting.

Step 2: Click Hardware and Sound > Hardware and Devices.

Step 3: Click Next.

Method 5- Repair the Drivers

Drivers are very important for your devices. Sometimes damaged or outdated drivers are the problem with this error. You can download the latest driver from the official website or also use 3rd party tools to download and install drivers.

So were these methods not the easiest one to try. If yes, then immediately when you encounter this issue then try any of the methods to fix the ghost touchscreen issue in Windows 10.


You may experience a situation where the touch panel does respond or you have a "Ghost touch" issue (where the cursor moves on its own).

Rebooting the computer may resolve the issue for a while, but the issue may come back.


Legacy Firmware version.


Dell offers an firmware update to the AUO LCD Panel that corrects the issue.

Refer to the following links that take you to the Drivers and Downloads site for you computer.

  • Latitude 13 3379 2 in 1
  • Inspiron 13 5368 2-in-1
  • Inspiron 13 5378 2-in-1
  • Inspiron 13 7368 2-in-1
  • Inspiron 13 7378 2-in-1


  • Refer to Dell Knowledge Base article How to Download and Install Dell Drivers or information on how to download and install a device driver.
  • The firmware update is located in the Firmware category and is labeled Panel Firmware Update.
  • DO NOT TOUCH the screen during the process and follow the On-Screen Instruction to complete the task.
  • This firmware is for the AUO LCD Panel only, when NO DEVICE is displayed in the application, then your computer does not have the AUO LCD Panel installed.

Inspiron 13 5368 2-in-1, Inspiron 13 5378 2-in-1, Inspiron 13 7368 2-in-1, Inspiron 13 7378 2-in-1, Latitude 13 3379 2-in-1

How do I get rid of Ghost touch on my laptop?

Press CTRL + X and select Device Manager. Left click the arrow next to Human Interface Devices to open the dropdown. Right click the listing for HID-compliant touch screen and select Disable. You'll be asked to confirm this, so click Yes.

How do I get rid of the ghost touch bubbles on my laptop Windows 10?

I suggest you to run the Hardware and Devices troubleshooter and check if it helps..
Press Windows key + X and select Device Manager..
Search for Human Interface Devices and expand it..
Right click on the Touchscreen and select Uninstall..
Restart your computer. Windows will install the generic drives after you restart..

Why is my laptop screen touching itself?

Windows touchscreen devices are configured to preserve power, but sometimes unforeseen changes can make your touchscreen overactive. As such, it is desirable to turn off or disable the power saving of your touchscreen. To do this, Press Windows key + X to open a menu.